On August 11, TRB will take an exciting step forward with the launch of the Q2 digital banking platform which will replace our current systems of Retail Online Banking (ROL), Business Online Banking (BOL), and Mobiliti. Q2 will enhance our ability to deliver a best-in-class digital banking experience through a smarter, more streamlined platform that scales with our growth and equips us to compete with banks of any size.
This platform conversion is about more than technology. It’s about positioning TRB for the future with best-in-class digital banking from the people you know.
What Is Q2—and Why It Matters
Q2 is a comprehensive digital platform that will power TRB’s online and mobile banking across retail, small business, and commercial channels through a single integrated system.
Here’s What We Can Look Forward to:
- One single online platform, which scales based on the customer’s need. From a servicing standpoint, we will no longer need to know whether a customer utilizes ROL or BOL to offer support.
- Improved digital experience that delivers a flexible, seamless, and intuitive user experience.
- Strong treasury management offering that improves digital onboarding and includes self-administration options, risk management workflows, and Single Sign On (SSO) for services such as lockbox and business credit cards.
- Stronger security and risk management, so both customers and employees can move forward with confidence.
- A foundation for future innovation, so we can continue to grow, evolve, and meet the changing needs of our communities.
What You Need to Know Right Now
- Go-live is tentatively scheduled for August 11
- Training and resources will be provided in the coming weeks
- No action is required yet—but stay tuned
- Support will be available at every stage of the transition
As we begin this new journey in digital banking, our mission remains unchanged—be the people you know. Our strength has always been in building relationships, and our investment in Q2 is another step forward in delivering personalized solutions that meet the evolving needs of our customers and clients.
