Across Texas, our customers are sharing online reviews about how Team TRB is helping them feel supported, valued, and confident in selecting TRB as their bank of choice. Through Q1 of this year, these reviews have highlighted the everyday impact our teams have made—through attentive service,
clear communication, and a genuine commitment to building relationships.

A recent review about our San Marcos team stood out:

“I chose this bank because of the other good reviews, and they lived up to their good reviews. You really do feel like a VIP! My whole experience of opening an account was great!”

This review sparked the idea to compile and share the positive feedback our teams have received in all our regions. They’re a reflection of the consistency and care Team TRB brings to every interaction—and a reminder that what we do each day matters to the people we serve.

Keep up the great work Team TRB!

Bee Cave 

“The folks at TRB Bee Cave are the easiest to deal with and the most attentive to our banking needs of anyone I have dealt with. I don’t hate going there, and I hate going to a bank typically. That says a lot!” 

Blanco 

“Tammy the Assistant Branch Manager was amazing! She got a very complicated issue resolved in an identity theft issue. Very patient and knowledgeable.” 

Fredericksburg 

“I must say that the set up process for a new account was a breeze. Christine nestor was extremely friendly and helpful. She got us all set up with our account and set the account for the app. Her personality shines through her work with integrity and professionalism. If you are looking for a new bank that makes you feel safe and protected, this is the bank for you.” 

Kerrville 

“I have nothing but great things to say about this bank! Mrs. Foss was awesome she was so personal yet professional. Incredibly nice and attentive! I can tell I’m going to love banking here.” 

Spring Branch/Bulverde 

“Tellers are always friendly and efficient. Madison, in particular, is always cheerful, smiling and overall pleasant. I appreciate the hometown feel and atmosphere of the branch and it’s staff.” 

“I recently opened a business checking account at the Texas Regional Bank Spring Branch location. Kim B. was extremely helpful, kind, and transparent about the whole process. She answered all my questions and was patient yet efficient throughout the whole process. I wanted to use a bank that didn’t see me as just an account number, but rather a community member, and I have so far been very impressed with their service.” 

San Marcos 

“Amazing customer service and support. Highly recommend opening a business or personal account with them.” 

Cypress 

“Ren Davis has given me exceptional customer service from the very beginning, Broderick has been an amazing help recently, and Julissa Federman, the branch manager, has been absolutely amazing! They always take care of me, and it feels like family walking into this bank. I don’t want to take my business to anywhere else. They are my favorite, and Ren Davis and Julissa Federman make the experience!” 

Memorial 

“Wonderful customer service!!! Truly amazing.” 

“Would not bank anywhere else! Customer service is superb and nothing less than perfection! Kyle is THE BEST at the Memorial location!!!” 

Denton 

“Honest people that offer a great service to our community. Proud to be working with them on a business and a personal level. 5/5!” 

Speedway 

“TRB is amazing. Kim, Michelle and the team in Northlake are certified Rock Stars on getting all my business accounts setup! Highly recommended!” 

“Best banking experience. The ladies at TRB were so friendly and informative. It made the normal lengthy process of opening accounts very easy and quick.” 

“I’ve never loved a bank more! Remember the time when you walked in a bank and they knew your name and had a smile on their face? That’s this bank! Kim, Janette, Brittany, Carla and Michelle are so nice to work with. They are a great team and it’s so nice being able to get all of our business banking done in one place, at one time. Just nice to find a bank and people who build relationships with their customers. Highly suggest using them!” 

Southlake 

“This is absolutely the most amazing bank! It’s small enough to give you (actual) customer service, and big enough to make great investments for you! When I have had an issue I get to talk to people that actually work at the bank that I do business with! No shipping you off to a service that makes you push buttons on your phone for 15 minutes. It’s a pure joy banking here!” 

“I’ve had nothing but positive experiences with Texas Regional Bank in Southlake. From the moment you walk in, you’re greeted with warm and professional service. The staff is always friendly, knowledgeable, and genuinely invested in helping their clients with personalized banking solutions. What sets this bank apart is their commitment to customer satisfaction and attention to detail. Whether handling personal accounts, business banking, or financial planning, they go above and beyond to ensure smooth transactions and top-tier service. The branch itself is clean, modern, and welcoming, making every visit a pleasant one. I appreciate their efficiency—no long wait times, just fast and courteous service. It’s clear that they prioritize building strong relationships with their customers rather than just processing transactions. If you’re looking for a reliable and community-driven bank in Southlake, I highly recommend Texas Regional Bank. They truly embody the values of excellent banking!” 

Pablo Kisel 

“Katelyn Moran, Pablo Kisel branch- my wife and I have worked with Her on two occasions in the last week and have been very pleasantly surprised at her abilities and friendliness. She has done a great job.” 

“Katelyn brought me over to TRB and I ended up opening a personal and savings account. Thank you so much for the great customer service and I’m so glad I switched banks.” 

Falfurrias 

“I was greeted and helped the second I walked into the bank. Extremely friendly and helpful staff. Thank you, Samantha, and her supervisor for making my experience great and quick” 

“It is without a doubt that all my business done at the Falfurrias Texas Regional Bank has always been the most gratifying with all its employees assistance to meet my needs. They make you feel at home in an extremely professional way. Love to visit them often.” 

Edinburg – Jackson 

“I love TRB for the personal touch they put on banking! Whether you get helped by Jannette, Destiny, Priscilla, Hailee or Christie, you will always feel like you are dealing with family. I am most impressed at the length of time their employees stay with the company as you do not find that very often now days. If you want reliable, convenient and friendly service visit Texas Regional Bank Jackson Road branch in Edinburg, Texas.” 

Edinburg – McColl 

This is the true meaning of going above and beyond for your customer. Excellent customer service from Blanca. Very professional and friendly! 

“Opened a small business bank account and was met with nothing but patience and professionalism. Blanca and Stansly were super helpful and friendly. Process overall went smoothly.” 

“I have been a loyal client of this bank for years, and I’ve witnessed the bank grow while maintaining its commitment to exceptional service. I would like to especially commend Blanca at the Edinburg branch for her professionalism, patience, and attention to detail. Blanca and her team consistently goes above and beyond to ensure that all my banking needs are met efficiently and with a personal touch. Her knowledge, friendliness, and willingness to help make every visit a pleasant experience. Texas Regional Bank has maintained the community-oriented values that first attracted me as a customer, and employees like Blanca exemplify that commitment to excellence. I highly recommend this branch to anyone looking for a reliable and customer-focused banking experience.” 

Mission 

“This branch is AMAZING! Their customer service is phenomenal! Every time I walk into this place I’m greeted by name from their employees. 5 start customer service! I definitely feel appreciated!” 

Keep the Feedback Coming

Online reviews don’t just help others discover TRB—they reinforce the value of the work our teams are doing every day. If a customer shares a positive experience with you, let them know how much we appreciate their feedback and encourage them to leave a Google Review. It’s a simple way to share the TRB experience and continue building trust in the communities we serve.